You will receive a blank page that may or may not have grayed out icons for an activity when the following conditions occur:
1. User is trying to access the activity from a direct URL (URL for the activity) and not through a portal.
2. User signed out of an activity and then tried to log back into the activity from the activity login box and not using the portal.
https://206.137.103.176/CD/Login.aspx?From3SLogin=Y
https://206.137.103.176/Edge/Login.aspx?From3SLogin=Y
https://206.137.103.176/SimpleQuestion/Login.aspx?From3SLogin=Y
https://206.137.103.176/TFPresenter/Login.aspx?From3SLogin=Y
Example for Case Script:
Example of Simple Question