Verify the browser is supported and the correct version is being used. Click here for more information on browser requirements: Browser Requirements
Related Articles
- "Image(s) with Instance cannot be deleted." message
- Set up TRIAD to transfer from our PACS but receiving CMOVE error. What does this mean?
- I was able to log into my portal but only see a blank screen with the banner on top.
- I can't log and or I'm getting unusual error messages
- Loading or Spinning Icon does not go away when Logging in
- When I try to access Cortex or my portal, the website crashes and I get a "compatibility error" message
- You will not be able to complete case creation because you have not been given a User Credit. Please contact ACR.
- "Inactive Account" Message
- "You do not have privileges to view the cases" message
- Blank Page / Grayed out Icons when accessing the activity
- HealthAir Login Box
- Duplicate items upon refreshing the browser
- Loading or Spinning Icon on Case or Activity Page / Screen Frozen
- "Inactive Account" message on new user access
- I'm getting a second Cortex login box after trying to log into my portal
- Log in Business Error - SSO Webservice Business Error
- Application error Message when clicking CiP Submit for CME button
- Cortex Login Business Error - Object Reference not set to an instance of an object
- CiP "Product ID is invalid"
- "Server Error" upon opening Case in Point case
- "Compatibility error" Message
- System will not accept the institution name