Program Goal
The ACR Learning Network’s program will help enable the success of each local team through structured improvement leadership training, project support, and guidance for data development. The program is a 10 session, 9 month improvement course designed to facilitate the completion of team-based, front-line improvement projects in complex healthcare environments. The quality improvement training is designed to provide just-in-time education to support the team and their project as they move through the program.
Course Objectives
While the main focus of the program is to produce sustainable, meaningful improvement results, participants will also learn how to apply the following themes related to process improvement:
Structured problem solving using A3 thinking
Problem solving in a complex environment
Understanding data and variation
Creating high reliability solutions and processes
Developing a culture of improvement
Closing improvement projects and sustaining results
Session Format
The ACR Learning Network’s program includes three session types, each designed to support specific team members at various points in the training process. Each of these is described in more detail below.
NOTE: All session will be held via Zoom. The Zoom link is in the Outlook invite.
Learning Sessions: Quality improvement training is provided via a reverse classroom model. Participants complete assignments prior to attending the learning sessions so they are prepared to apply the concepts in class. Assignments include 2-4 short online tutorial videos, articles, and project work. Learning sessions are two hours long and are held every three weeks as detailed in the table below.
| Improvement Collaborative | Learning Session Day and Time |
|---|---|
| Lung Cancer Screening | Wednesday 1:30-3:30 EST |
| Recommendations Follow-up | Wednesday 1:30-3:30 EST |
| Mammography Positioning | Thursday 1:30-3:30 EST |
| Prostate MR Image Quality | Thursday 1:30-3:30 EST |
Walk the Wall: Project management sessions called Walk the Wall are held in between the learning sessions. During these one-hour long sessions, projects will report out their progress. They will receive feedback from experienced QI professionals and insight from other members of their collaborative cohort.
| Improvement Collaborative | Walk the Wall Session Day and Time |
|---|---|
| Lung Cancer Screening | Wednesday 1:30-2:30 EST |
| Recommendations Follow-up | Wednesday 2:30-3:30 EST |
| Mammography Positioning | Thursday 1:30-2:30 EST |
| Prostate MR Image Quality | Thursday 2:30-3:30 EST |
Role Training: Role training will begin prior to the learning sessions, and will be tailored to specific team roles in order to orient participants to the program. For site leadership, there is a single on-line informational video that outlines program benefits, deliverables, and required resource commitments. For participants, there is a single on-line training session that outlines program timeline, format, and expectations for project success. The QI coach will have an extended 5 session training program (see table below) with the experienced QI professionals to ensure they are well versed in the tools, concepts, and methodology of the Learning Network program and therefore ready to support their project team.
| Coaches Training Session | Topic | Training Session Date and Time (pm EST) |
|---|---|---|
| 1 | Project Foundation | March 28 12:00 - 2:00 |
| 2 | Managing Teams | May 16 12:00 - 1:30 |
| 3 | Identifying Issues and Key Drivers | June 27 12:00 - 1:30 |
| 4 | Telling Your Story with Data | July 25 12:00 - 1:30 |
| 5 | Sustaining Improvements | Sept 26 12:00 - 1:30 |